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Aesthetic Consultations: A True Art Form

aesthetic consultation Whether you are entering the world of aesthetics, or are a seasoned professional, the initial consult of a patient is the most critical interaction, especially if it is a new patient. Connie Brennan, author of “The Art of the Aesthetic Consultation” says, “Providing safe treatments, establishing trust, producing positive outcomes, and creating engaging experiences will ensure loyalty, future treatments, and continued maintenance.”

“Undersell and Over-Deliver”

Your number one priority should be to set realistic expectations with procedures because then once you meet those expectations, the client begins to trust you. A lot of people seeking anti aging treatments often have misconceptions about non-surgical aesthetics. If you talk these over with the client in their consult, and help them manage their expectations, their outcome will likely be much more positive.

How to set realistic expectations?

Show a realistic photograph of your own work. Not the photos from a company brochure, or stock photography from manufacturers etc. but pictures you took yourself of your clients and your successful work.

Set expectations for the process. Not just the outcome they should expect, but the recovery process as well. It’s always better when the patient comes back and says, “Oh it wasn’t that bad.” If you give them the worst-case scenario, their outcomes will always be better than they expected. Tell them the discomforts they may experience; don’t sugar coat it!

The initial consultation is your time to make the first impression: set the stage properly and take the time to outline everything in detail.

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I was fortunate to have the opportunity to attend both a Botulinum Toxin Type A training course and an actual “day in the office” with Jill Jones, RN,CPSN at the Atlanta Training Center. This was an invaluable learning experience and helped me to become a more confident Botulinum Toxin Type A injector and ultimately, grow my cosmetic practice. AAI instructors keep abreast of all the latest techniques and cover both the basics and advanced information on Botulinum Toxin Type A in their course, which would benefit both new and experienced injectors. I would highly recommend attending aesthetic instructional course as well as shadowing at the Atlanta Training Center.they are truly cosmetic artists!

AMANDA BRYANT, PA-C

I LOVED the course and will highly recommend this to others. I felt like the content in the fundamental course was appropriate. I look forward to taking the next level courses in the future (Masters and Advanced).  My instructor did an amazing job in every aspect!  I left feeling prepared to start my journey in injections.  I also plan to start scheduling more injections on patients (BONTA and Filler) now that I feel better prepared.

Timothy Smallwood, APRN

I have taken three courses and have been thoroughly pleased with all of them.  The basic and advanced Botulinum Toxin Type A/ Filler course I attended with Jill not only gave me all of the basics I needed to build a successful injectable practice, but gave me the confidence that I would have a support system in the rare event that I had an additional question after the training course.  The sclerotherapy course with Terri Harper was also very beneficial.  In the two years I have been practicing sclero in my practice I have had to contact Terri two times with a question and she has answered within a matter of minutes and offered additional help in the case of further issues.  I could not be happier with the training and follow up support  I receive with AAI and the talented staff I have met along the way.  I would highly recommend these classes and this fantastic group of professionals to anyone.

CHRISSY THOMAS, RN